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BlackBerry® Z10

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New Contributor
Posts: 5
Registered: ‎03-11-2013
My Device: bb z10
My Carrier: mtn
Accepted Solution

Z10 caller ID does not display caller name of stored contacts.

my Z10 doesnt display callers' names stored in contacts with a prefix or area code. For example, an incoming call from contact JOHN SMITH whose number is stored as +44 7976 667668 will not display his name but just 07976 667668, but if JOHN SMITH's number was stored as 07976 667668 (without +44) then the incoming call will display his name. Does anyone know how to rectify this? or is this a design error/ omission by RIM?

BlackBerry Employee
Posts: 750
Registered: ‎05-15-2008
My Device: Z10
My Carrier: Rogers

Re: Z10 caller ID does not display caller name of stored contacts.

This is a known issue with the software currently.  Please see KB33685