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BlackBerry® Z10

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New Contributor
Posts: 6
Registered: ‎06-28-2013
My Device: z10
My Carrier: Rogers
Accepted Solution

Z10 camera won't focus

From one picture to the next my camera stopped focusing. Front facing camera works fine.  How do I get auto focus back on?

Posts: 94,685
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Z10 camera won't focus

when you're aimed at something, use your finger to move the green square box to the focal point.

 

Does that help?

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New Contributor
Posts: 6
Registered: ‎06-28-2013
My Device: z10
My Carrier: Rogers

Re: Z10 camera won't focus

No this does not. Video camera has no focus either. Literally taking pictures of receipts for expense reporting and one receipt to next went blurry. Now no focus at all for anything except front camera.
Posts: 94,685
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Z10 camera won't focus

Please check your camera settings. What is the Shooting Mode and Scene setting?
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New Contributor
Posts: 6
Registered: ‎06-28-2013
My Device: z10
My Carrier: Rogers

Re: Z10 camera won't focus

Played with the settings. Does nothing. Camera will work after a reboot for a couple shots then fails to focus again.
New Contributor
Posts: 6
Registered: ‎06-28-2013
My Device: z10
My Carrier: Rogers

Re: Z10 camera won't focus

Any updates.  This is a software issue.  Can we get a software update?

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Forums Advisor III
Posts: 1,477
Registered: ‎04-19-2011
My Device: BlackBerry Z10 + Z30 + Playbook 64
My Carrier: Rogers

Re: Z10 camera won't focus


Loudelectronics wrote:

Any updates.  This is a software issue.  Can we get a software update?


The official software update is from Rogers, but there are messages group on this web site that are tlking and explaining how to install "leak" OS

---------------------------------------------
Using the Playbook and the Z10 and the Z30 and loving them

Martin
New Contributor
Posts: 8
Registered: ‎04-08-2015
My Device: z10
My Carrier: Zamtel

Re: Z10 camera won't focus

Has there been any progress on this please? My camera stopped focusing (amongst other issues) after having upgraded to release 10.3.1.1779. Is it possible to roll back to the original release version?
Posts: 94,685
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Z10 camera won't focus

@sinzala

 

If you tap the middle of the screen to set the focus green box area, it won't focus?

How far away from the subject are you?

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1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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New Contributor
Posts: 8
Registered: ‎04-08-2015
My Device: z10
My Carrier: Zamtel

Re: Z10 camera won't focus

Tried all that and no luck I'm afraid. Also tried cleaning the glass that protecting the lens. The front camera on the other hand seems to be ok. I'm actually taking pictures only with the front camera now Smiley Sad - its a shame, I love the Z10 device. If there's a way to roll back please do let us know. It was perfect when I got it, and when it also supported Flash.