02-07-2013 10:38 AM
I'm on Rogers, but don't know if it's a carrier thing or not. My BB Z10 icon is dropping at least twice a day, and my phone gets really warm when it happens. Then it shuts off. I need to do a battery pull to get it alive again.
Any thoughts? Anyone else experiencing this issue?
02-08-2013 04:57 PM
The BB icon in top right corner goes missing and then phone starts to get nice and warm. This happens without me notifcing until I go into BBM or something and then see that I can't send messages. The SIM is a new one provided by Rogers when I got the phone.
02-08-2013 06:07 PM
I called and they asked me to go to Settings, About, Choose network from category drop down and then hit 3 dots menu and register. Then pull battery. They issue request from their side to device.
Is that the fix you got too?
Feel free to BBM me
02-09-2013 10:28 AM
Not quite...the person I spoke with had me turn my phone off, then he said did something (he kind of mumbled so I didn't quite catch it, but I think he said he was registering my phone with the network). It seems to be OK now.. Good to know that you can do this on your own from the phone.
02-11-2013 02:11 PM
I am on Telus and I keep losing the network. It always happens at the most inopportune times. But eventually I notice that I have not received calls and my emails haven't sent.
I simply go turn airplane mode on, then off and I get back on to the network.