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03-13-2013 09:21 AM
03-13-2013 09:48 AM
03-13-2013 09:01 PM
03-14-2013 11:38 PM
what is your opinion on the issue? My emails worked just fine in the beginning. It was only after the OS update that I started to have problems. I also thought that it could have something to do with the apps I installed and i ended up removing all non native apps
Please see this post:
03-16-2013 04:10 PM
I called my carrier (Telus in Quebec) about that problem and they are telling that RIM is going to release a firmware update very very soon mostly to resolve issues about email problems.
03-17-2013 05:44 AM
03-27-2013 08:13 PM
I know of at least one case where a person suffering from this issue had the problem resolved after their carrier in Singapore released the following update:
Software Release: 10.0.10.99
OS Version: 10.0.10.738
Others using Software Release 10.0.10.99 report that their device still has SMTP issues, but I believe different carriers can have different "Software bundles" that have the same Software Release version number.
Still waiting more news from users to confirm.
Also some rumors from people who have spoken to Blackberry that the company has released fixes and the deployment of those fixes is now up to carriers. Can't verify that yet.
03-29-2013 01:37 PM
Same problem here - from what I can determine, the problem seems to have started after software update. Service provider is Fido/Rogers, business email hosted with GoDaddy (smtp). Everything was fine initially, no reports of garbled emails.
Blackberry has to get on this ASAP - I use my Z10 for my business and as of now, most recipients get html-laden garbage emails from me. Some don't however - in some cases, the same email with multiple recipients have been received intact by one recipient, corrupted with html code and oddly-placed symbols by the other recipient. I have yet to find a common factor as to who gets it clean and who doesn't. Bottom line for now is, as much as I hate to say it, my Z10 has now become an expensive, useless brick. Support and assistance from Fido/Rogers has been futile so far...
Looking for any ideas...