04-18-2013 01:05 PM
the app for facebook has stopped working. I get a message saying: There was a problem connecting to FB Please check your connection and try again. The connection is fine. This was working until yesterday and then just stopped. Help
04-18-2013 03:19 PM
04-19-2013 12:13 PM
04-19-2013 12:37 PM
OK...so I think that answers all of the questions I asked...not quite sure though...Anyway, assuming all that I previously asked is answered in a way to rule out other causes, then some more guesses for you...
Have you checked the account information (Settings > Accounts) to be sure there is no error showing there?
Have you removed your FB account (Settings > Accounts) and re-integrated it (maybe with a reboot between)?
Have you tried re-registering your BB on your carrier network?
Have you yet contacted your mobile service provider? (Oh wait...I already asked that one...)
04-19-2013 01:23 PM
Removed and reinstalled account details, rebooted, took battery out and still same problem. Do not have this issue on pc or Z10 if I log into FB using the browser so it must be the app. Is anyone else having this issue?
04-19-2013 01:25 PM