Thank you for visiting the BlackBerry Support Community Forums.
BlackBerry will be closing the BlackBerry Support Community Forums Device Forums on April 1st (Developers, see below)
BlackBerry remains committed to providing excellent customer support to our customers. We are delighted to direct you to the CrackBerry Forums, a well-established and thorough support channel, for continued BlackBerry support. Please visit http://forums.crackberry.com or http://crackberry.com/ask. You can also continue to visit BlackBerry Support or the BlackBerry Knowledge Base for official support options available for your BlackBerry Smartphone.
"When we launched CrackBerry.com 10 years ago, we set out to make it a fun and useful destination where BlackBerry Smartphone owners could share their excitement and learn to unleash the full potential of their BlackBerry. A decade later, the CrackBerry community is as active and passionate as ever and I know our knowledgeable members and volunteers will be excited to welcome and assist more BlackBerry owners with their questions."
- Kevin Michaluk, Founder, CrackBerry.com
Developers, for more information about the BlackBerry Developer Community please review Join the Conversation on the BlackBerry Developer Community Forums found on Inside BlackBerry.
02-26-2013 02:23 PM
I recently bought an unlocked Z10 in the UK and brought it to Russia. I inserted a SIM card from a Russian provider (MTS). I get the message "SIM card not detected". The SIM card works on other phones. Is the problem the SIM card or the phone?
02-27-2013 04:50 AM
Thanks for the question.
I would suggest trying a different sim card in the BlackBerry Z10 and also contact your network service provider for asssitance regarding the SIM card.
Let me know if you have any more questions.
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Click Accept as Solution for posts that have solved your issue(s)!
03-13-2013 07:35 AM
03-13-2013 07:47 AM
I subsequently tried the Z10 in the UK and had the same problem. I sent it back yto the supplier. They tested it and had the same problem. They are sending me a replacement.. When I get it I will let you know if the problem has been resolved.
It looks like this is a common problem with the Z10.
03-13-2013 09:28 AM
Thanks for your prompt feedback
I will do the same and take it back to the shop where I bought it from tomorrow
I will also update you on the progress on my side
i read on the internet that this is NOT uncommon
03-13-2013 06:20 PM
I received the new Z10 today. Put in the sim card and it worked like a dream.
So there does appear to be a common fault in reading sim cards.
Apart from that the phone is great. Better than by iphone!