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BlackBerry® Z10

Trusted Contributor
Posts: 107
Registered: ‎04-01-2013
My Device: 9900 + Z30 (STA 100-5)
My Carrier: AT&T

Z10 is sending call directly to voice message

I had not ported my number to my new phone yet, so I was just trying to see if I had coverage, etc.. and then I realized Z10 randomly rejects calls, without even ringing at all. I thought it was the case, but I noticed I had full 5 bars and 4G. It was not the reception, I could make calls perfectly. I tried and 5 out of 10 test calls went to voice message, some after 1 ring, some after 2 rings, some rang 3 times on the caller side and then rang once at my side. I uninstall some sideloaded apps, and I uninstalled a few others, did a batter pull, nothing.


Has anyone ever heard of this problem? I noticed it does this more when the phone is locked, I would say 8 out of 10 times when the phone is locked, it will reject the call, and about 4 out of 10 times when it is unlocked.