01-28-2014 01:37 PM
I could really use some help.. within the last week my Z10 seems to be either slowing down, or dieing a horribly slow death. I first noticed it when my phone was not acting right, camera cant load, emails are not loading . My first thought was I had too many emails, etc. I looked and I was showing that I had used 13 of 16 GB... so I went through and deleted all my emails, text messages. That didnt even move even .1 of a GB, then went through and check all my downloads... only had about 32mb, but I deleted those also. So the next thing I did was removed a few apps, hoping that might help. Still no movement on the amount of GB used.
At this point in my frustration, I deleted all the apps that were not originally on the phone when I purchased it, and that still doesnt seem to be doing anything. I have a lot of contacts, though they have always been there.. so why the phone is slowing down to what it is now has confounded me.
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01-28-2014 09:47 PM
01-28-2014 11:17 PM
I have been trying to update for about four hours with no luck, though each time it seemed to have moved a bit further along the process i.e, 32, next time 35% before I would get an "unexpected error" message and then I would have to start over.
Now all I have is a what I think is a Sim card symbol showing with the searching symbol circulating... doesnt seem to want to do anything. I hold down the off/on button, wont shut off.... nothing. I have been trying for over 12 hours to get this to work correctly and now I think this symbol is pretty much telling me that my phone is dead... awesome, and I do not even know what to do now.
01-28-2014 11:21 PM
01-28-2014 11:37 PM