02-18-2013 03:33 PM
02-18-2013 11:43 PM
This can be an issue with the operating system. Re-installing the operating system may fix it. Or, bring the phone back to the dealer for exchange. What you describe is not of the norms. This phone is very stable and should be very reliable for performance and dependability.
02-19-2013 07:28 AM
I Agree with Jerry, the phone is very stable, yes some minor issues, more of the issues is new OS, new features and people learning how to set and do things. I would take it back to your carrier and to a swap..
02-19-2013 08:23 AM
You can use BB link to backup your z10 first. Then follow the instructions to do a secure wipe.
02-22-2013 10:37 AM
i have the same issue with silent mode I have re-installed the software twice.
After i put the phone silent when i enable the ringer it will not ring!