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BlackBerry® Z10

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Contributor
Posts: 26
Registered: ‎04-20-2011
My Device: Z10, Playbook
My Carrier: Rogers

Z10 keeps dropping passwords for numerous accounts

This has been an ongoing problem for about 2 months, I had hoped that the upgrade to 10.2 would fix this issue but no it hasn't.  Passwords drop multiple times a day.  These include Yahoo accounts and Sentex accounts so it's highly unlikely to be related to the email server or service.

 

This is beyond frustrating...

Contributor
Posts: 26
Registered: ‎04-20-2011
My Device: Z10, Playbook
My Carrier: Rogers

Re: Z10 keeps dropping passwords for numerous accounts

Anyone, anyone, Bueller, Bueller??

Contributor
Posts: 15
Registered: ‎11-19-2013
My Device: Z10 and Q10
My Carrier: Koodo

Re: Z10 keeps dropping passwords for numerous accounts

I had this problem with my Yahoo email account.  (See other forum entries).

The solution which worked for me was to change the Yahoo email password.

I discovered that Yahoo had changed the password requirements, so it didn't like my existing password anymore.

After I created a new password according to Yahoo's new requirements, I haven't had any further problems with the device dropping the password.