07-12-2013 06:29 AM
Hi, forst time poster and newbie, so please be nice!
I've had a Z10 for three months, and today I couldn't power it on, and the LED is flashing the 1-3-1 sequence. I've connected it to Blackberry Link to carry out a restore, and I now get an error code on Blackberry Link: Cannot repair due to error: BDSLSV2RequestURL. Any thoughts? My carrier wants to take it off for repair, but if I can fix it, I'd be happier.
Many Thanks for your help!
Solved! Go to Solution.
07-12-2013 05:37 PM
I don't know what the LED pattern means. However, in your shoes I would hold down the top power button for about 30 seconds until you see the square startup graphics.
Two additional thoughts...
1) Did you check that you have the latest version of BlackBerry Link? Information on version 1.1.1 is at http://supportforums.blackberry.com/t5/Announcemen
2) Did you try restoring an earlier backup?
07-13-2013 05:48 AM
Thanks ratcat, I think this mathe solution, as the phone won't do anything now, unless it's connected to a power source (be it my laptop or whatever). I had updated it, and then tried the restore route, but to no avail.
Off to the O2 shop to see if they've got a spare battery I can try, otherwise I've got to hand it over to them to 'repair'.
I'll let you know how I get on!
07-13-2013 03:00 PM
Update.. Took phone into O2 store, and they said that they weren't able to check the battery theory, as they weren't allowed to get batteries from other phones for me to try.
Phone has been sent off to O2 to fix, guess we'll never know the cause of the issue.
Thanks all for your help though, much appreciated.
07-13-2013 06:12 PM
07-14-2013 04:11 PM
I know what you mean. I did ask them if we could at least try the battery from the display model, but he clamied that the display model didn't HAVE a battery! He also asked me if I was aware that 'All Blackberries fail, why didn't you go for the iPhone?' HELLO!! I just dumped the iPhone due to the unhelpful attitude of Apple care, who made it feel that it was a Privilege to be allowed to own an iPhone!
Anyway, my rant over.... for now!!
Cheers for now!