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BlackBerry® Z10

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New Contributor
Posts: 7
Registered: ‎08-27-2013
My Device: Z10 STL100-3
My Carrier: Telus

Z10 no longer detects SIM card

I recently had to re-install my OS due to my Z10 freezing. Since I have done this it no longer detects the SIM card. I have tried other cards with the same results. I have done multiple security wipes and have even tried different OS versions (I am currently running 10.2.0.1157). All the other features of the phone work fine. Wifi and bluetooth are not affected. Just the SIM card reader. I purchased this directly from Blackberry through a friend of mine who works there. He has not heard of this happening before. Has anyone experienced this and if so how did they work around it?

 

Thanks

Developer
Posts: 145
Registered: ‎07-26-2013
My Device: BlackBerry Z10
My Carrier: Vodafone

Re: Z10 no longer detects SIM card

Hi,

 

Well, i did but it was my fault when i inserted the sim in a wrong way. Why dont you try getting a new sim and it might solve your problem & if that dosent - take your device to the service center as it might be a problem with the sim card holder & pins.