04-11-2013 01:42 AM
Please can someone advise if there is a BB Z10 software upgrade to connect to Parrot V5.25C and V5.21C car kits. My Curve and Bold 9800 never had an issue with either, but Z10 sometimes wil connect but mostly doesn't? Please advise how to resolve this issue
04-12-2013 08:58 AM
Thank you for your question regarding connecting your BlackBerry Z10 smartphone to your car kit.
Have you tried deleting and recreating the Bluetooth pairing profile? Is the issue stricly with the initial connection? Does the connection drop once connected?
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04-12-2013 09:04 AM
Hi - I have tried that. It still seems to be a problem. When you start the car , car kit becomes active, it will connect for a few seconds, then drop the connect. Then I will need to manually try connect. Sometime it connects on the second attempted, sometimes it takes a lot of attempts to get it to stay connected.
Strangely on occasion it wont be an issue - it will connect and stay connected?
When it does connect it stays connected.