04-15-2013 08:35 AM
Hi,my z10 will not 'see' my work wi-fi,all other phones and devices see it except my Blackberry z10,is there something i can do to get it to recognise the wi-fi?????
04-15-2013 04:19 PM
I took my tablet pc into work today,and it recognised the wi-fi network straight away,as did my sons Galaxy phone,my Z10 could still NOT see the network at all!!!!! I think there is something wrong with this phone??????
04-15-2013 07:20 PM
Does the Z10 at least see the WiFi network name?
If so, then maybe the setup has to be done manually. I have had this with some combinations of phone and WiFi network. I see this more often with type 802.11n.
04-16-2013 01:58 AM
Try adding it manually.
04-16-2013 02:03 AM
Tried that,but do not know settings etc,when I input the SSID it does not ask for password,I think the phone will have to go back,if it cannot do a simple thing as to connect to a network,then it's no good.
04-16-2013 02:17 AM
How about restarting your device?
04-16-2013 02:42 AM
04-16-2013 03:58 AM
04-16-2013 04:36 AM
Thank-you!!! Will I lose all the apps that i have downloaded and paid for?Can I back these up first?Do not have Blackberry 'Link' as it crashes my PC!!! Not a good experience for a first time user of Blackberry stuff!!!!