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BlackBerry® Z10

New Member
Posts: 1
Registered: ‎04-03-2013
My Device: z10
My Carrier: Att

Z10 problem

I recently purchased ten z10. Out of the ten I purchased 5 of them are having freezing problems were I am having to take out the battery every time. This happens when I try to edit a contact in my phonebook. This is what causes it freeze almost every time. Also if  the phones are not receiving emails when logged onto your computer is this common. If I don't get this resolved soon I will have to take these back to get another phone. I would hate to have to switch to another phone since I have been using a blackberry for ten years now.

New Developer
Posts: 15
Registered: ‎04-03-2013
My Device: Z10
My Carrier: Vodafone Greece

Re: Z10 problem

[ Edited ]

I suggest you do an OS reload and test your phones without restoration. If it works then it is your configuration causing it.

I do not have any freezes. I do not imply that you do not have problems either, but either the device has a problem or a software issue is causing it.

Maybe your loaded contacts have some data that freeze the phone.

What STL are the phones?