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BlackBerry® Z10

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New Member
Posts: 2
Registered: ‎06-14-2014
My Device: Blackberry Z10
My Carrier: Airtel

Z10 "The camera can't be started"

Hello,

 

After OTA update to OS 10.2 the camera is not functioning and showing the error  "The camera can't be started".

 

please help me out.

 

 

Developer
Posts: 1,061
Registered: ‎06-11-2013
My Device: Bold 9700, 9790, 9900, Curve 8520, 9360, Blackberry Z10 | iPhone 5S
My Carrier: *

Re: Z10 "The camera can't be started"

Hi and Welcome to the Community!

Here is a KB that discusses that error:

  • KB35371 After updating the device software from version 10.1 to version 10.2.0 on the BlackBerry Z10 smartphone, "Camera cannot be initiated" error message is displayed when opening the Camera app.

 

Good luck and let us know!

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New Member
Posts: 2
Registered: ‎06-14-2014
My Device: Blackberry Z10
My Carrier: Airtel

Re: Z10 "The camera can't be started"

already tried the suggested workaround. but nothing happened. please resolve my problem.