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BlackBerry® Z10

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New Member
Posts: 1
Registered: ‎04-03-2013
My Device: BlackBerry Z10
My Carrier: Airtel Nigeria

Z10 re-booting & tunring off constantly since updating to 10.0.10.99

I updated my Z10 to BB10 OS version 10.0.10.99 and ever since that happened the device barely stays on for longer than 10 minutes at a time regardless of the power level or if it is plugged in to a power source or not.

 

Is anybody else experiencing this? Is this a software related issue or a hardware problem (device was fine until the most recent update).

 

Any assistance will be greatly appreciated.

Regular Contributor
Posts: 62
Registered: ‎03-30-2013
My Device: BlackBerry Z10
My Carrier: Virgin Mobile

Re: Z10 re-booting & tunring off constantly since updating to 10.0.10.99

Well that tells you right there that you need to use BlackBerry Link to restore it to factory default settings.
Trusted Contributor
Posts: 185
Registered: ‎07-31-2008
My Device: RIM Z10
My Carrier: PLUS (Poland)

Re: Z10 re-booting & tunring off constantly since updating to 10.0.10.99

Is tihis an BlackBerry 10 OS version 10.0.10.672 ? It is reported to development tema on BlackBerry. It is discribe in KB34039

This not make mistakes, who does nothing.
Włodzimierz Lenin

BES 5.0.4,BES 10.2