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BlackBerry® Z10

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New Contributor
Posts: 4
Registered: ‎09-06-2013
My Device: Z10
My Carrier: 02

Z10 screen is inverted and I can't restore factory settings

Dear All

 

My screen has inverted (ie all text looks like it would through a mirror).  I can not push in and out of things.  I've tried restoring the factory settings through the Link but then I still have the same problem.  I can no longer even restore factory settings as the link now asks me to finish the set up (which I'm unable to do with an inverted screen). 

 

Thanks in advance for any suggestions

Forums Advisor II
Posts: 920
Registered: ‎04-01-2009
My Device: Z10 10.2.1.3247
My Carrier: T-Mo USA

Re: Z10 screen is inverted and I can't restore factory settings

[ Edited ]

New to me. Sounds like a candidate for a warranty return if ever there was one.  (BTW, have read it can be cause by defective cables/ribbon wires to screen), 

New Contributor
Posts: 4
Registered: ‎09-06-2013
My Device: Z10
My Carrier: 02

Re: Z10 screen is inverted and I can't restore factory settings

Thanks for that kind reply scrannel.   Warranty return it is indeed.  The 2nd one in 2 months.  Not having a lot of luck with this phone!  Third time lucky