02-24-2013 07:38 PM
My new z10 did a software update and now is stuck on the start-up screen. When I hit it, it says 100% but stays like that permanently. I've pulled the battery, plugged it into my PC and nothing seems to work.
02-24-2013 10:53 PM
03-02-2013 01:01 PM
If anyone has this problem after the update
DO NOT BATTERY PULL
Just give the device a few more minutes and it will eventually boot up
I thought I had this problem but didnt want to risk messing up the update so i left it for about 5 minutes and it did eventually boot although it said 100% the whole time
So its best just to have a bit of patience before trying anything else
08-21-2013 10:45 PM
If it's still stuck then you could try an autoload instead, a good write up on how to do it is here.
08-26-2013 05:08 PM
My phone eventually came back after pulling the battery numeroud times, but OS update did not complete. Now my phone will not let me call out or receive calls, so I am trying the update again. So far its been 10 minutes at 100%
09-09-2013 05:17 PM
Go with the autoload method, next time I updated from my last post it did the same and never recovered until I autoloaded, it's the best way and simple, just backup your stuff beforehand