06-02-2013 06:07 PM
Please help! I have tried all obvious ways to reinstall the software including the option via BB Link but no response. Th e shortcut thats shown on website of using CHECK FOR UPDATES isn't working either.
06-02-2013 06:47 PM
My phone did this when I first received it. It had something to do with the charge level. I suggest turning it off and leaving it pluged into wall charger for a couple of hours till it gets to about 30%, then try to connect to Link. This worked for me not sure why but this is what I was told to do.