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BlackBerry® Z10

New Member
Posts: 1
Registered: ‎03-29-2013
My Device: z10
My Carrier: Bell
Accepted Solution

Z10 voice mail password

My Z10 does not keep the VM password during setup.  I have tried entering it several times and shutting the phone on and off several times too.

BlackBerry Employee
Posts: 750
Registered: ‎05-15-2008
My Device: Z10
My Carrier: Rogers

Re: Z10 voice mail password

[ Edited ]

This is a known issue with Bell.  Please see the following thread for a workaround:


 Copy & pasted here.  Found by @Arsen


I was on my administrative options on my bell voice mail. I went into my voice mail and under password you have the option to skip password. I turned it off and tried the voice mail button on the Z10 and it worked.. 


  1. Call your voicemail.
  2. Select option 4
  3. Select option 2
  4. Select option 1
  5. Select option 2 to skip password.
  6. End call.
  7. For some reason I had to reboot the X10 for it to work. Something to do with bell network.