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BlackBerry® Z10

New Member
Posts: 1
Registered: ‎06-14-2014
My Device: Z10
My Carrier: America Movil

access option is not available

Hi everybody, I have a BBZ10 and the problem is that the "account" option in Configuration for email is not responding.

Even when i turn on facebook or twitter, i want to write the user and pwd and the applications fails.

I have re installed the fabric  configuration with no success.

What else should i do?

Thanks for your answer


Guru II
Posts: 21,822
Registered: ‎04-01-2008
My Device: BlackBerry PRIV; BlackBerry Z30, Z10 and Q10 w/OS; PlayBook w/OS
My Carrier: AT&T

Re: access option is not available

What version of the OS is running on your device? Look in Settings >About

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