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New Contributor
Posts: 6
Registered: ‎10-25-2013
My Device: Z10
My Carrier: Globe Telecoms

blackberry 10.2 OS update

[ Edited ]

it took my phone 8 hours to update to the latest blackberry OS. now i restarted my phone and it took 4 hours and when i finally got in, it took all my apps forever to load and some wont even work so i decided to restart my phone and now im waiting for 5 hours and counting up to this message. Im getting frustrated with my Z10 starting with my initial problem that started last week that i have SMS delay and now this.

Forums Veteran I
Posts: 1,849
Registered: ‎07-01-2013
My Device: BlackBerry Passport SIlver Edition (OS10.3.2876)
My Carrier: Movilnet

Re: blackberry 10.2 OS update

Hello Neilsavellon


Welcome to http://supportforums.blackberry.com

8 hours for the upgrade process impossible
You can comment on what was the method you used to update your BB
Whether or notification Blackberry Link your carrier to update the BB ( recommend with wi-fi)




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New Contributor
Posts: 6
Registered: ‎10-25-2013
My Device: Z10
My Carrier: Globe Telecoms

Re: blackberry 10.2 OS update

i used 4G signal. my blackberry is now fixed. i had it fixed at my carrier's custoemr service.