Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Z10

Reply
New Contributor
Posts: 2
Registered: ‎06-13-2014
My Device: Blackberry Z10
My Carrier: airtel

blackberry z10 wont turn on

please guys help me fix my phone. when i plug in my phone to a wall charger it wont turn on, only the red light turns on and thats it. it doesnt bypass that process... the same thing happens when i connect it to my pc.
Posts: 94,255
Likes: 24,337
Solutions: 6,331
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: blackberry z10 wont turn on

Kabamba, try this, connect your Z10 to the wall outlet charger. Does the LED blink red or yellow?

 

Leave it for an hour, and then LEAVE it connected to the wall outlet charger and remove the battery for about five minutes, reinsert the the battery and what happens onscreen or with the LED?

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
Posts: 2
Registered: ‎06-13-2014
My Device: Blackberry Z10
My Carrier: airtel

Re: blackberry z10 wont turn on

Nothing has worked
It's only showing the red Led for about 5 seconds then it writes "blackberry", that's how far it can go
Posts: 94,255
Likes: 24,337
Solutions: 6,331
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: blackberry z10 wont turn on

Keep it connected to the charger, wait a while, do as described above.

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code