03-17-2013 09:48 AM
03-17-2013 09:58 AM
Next time this happens, can you press the volume up button on the side of your phone to make sure by mistake you have not put in silent mode. This is the master overides your other settings. Also on you home screen, swipe from top down, doble check notifciation icons(bell with a line accross it) is not blue its white.
03-17-2013 10:10 AM
What you are experiencing is not normal. Its possible a 3rd party app might be doing something to your device. You might want to do BB Link system restore and start from scratch. .But test it for a day or two before you start installing tons of apps. The BB system restore will also go and pull down the latest updates. Remember you will loose everyhing on your device, so you might want to back it up.
03-17-2013 10:15 AM
03-17-2013 10:29 AM
Some people have experienced various sound issues and most of them have been resolved. This way if the problem exists after you do a system restore, then you have a defective device and take it back to where you bought it from and exchange it. I have given you two alternative methods of getting your contacts and calendars from your desktop outlook to you z10 (de Ja Office and Companion link) or use just use Contact forward as .vcard or calendar as .ics and put it on your device sd card.
04-05-2013 01:14 PM
have you solved your problem yet? cuz im expericing the exact same issue with you. really annoying.... i even tried headphone, and its not working either. no sound at all
04-05-2013 01:19 PM
Nope, getting worse and worse too.
Im now finding that when this happens the "ear speaker" goes to silent so I cant hear the person on the other side whereas they can hear me. Really frustrating. These days I just reset the phone bout 5 times a day just in case in order to avoid the problem.
No one seems to have answers and really getting me down. But still love the z10, eventhough at times I wanna throw it against the wall.
04-05-2013 01:32 PM
what OS are u currently running? im trying to find out if its relate to the system. and have you figure after what specific situation it will go silent? for me its like everytime i turn on silent while im having class, after i try to turn the sound back, it just.........
04-05-2013 01:35 PM
I cant find any pattern. I thought i was silent, wasnt, thought bluetooth, wasnt.
Basically the phone gets lazy when it wants and just goes on total silent and the ear piece speaker dies. so a rest.