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BlackBerry® Z10

New Member
Posts: 1
Registered: ‎02-10-2013
My Device: BB9900
My Carrier: Du

booting error


My BB Z10 is showing conneting to PC icon

what could be the issue ,


i have tried to update the software but it is not connecting to PC .


now i am not able to access the phone @ all .

Posts: 2,283
Registered: ‎09-09-2010
My Device: BlackBerry Z10 Smartphone

Re: booting error

Hey Leonn13,

Welcome to the BlackBerry® Support Community Forums.


To better assist you I have a couple questions, is the BlackBerry Z10 displaying a error message? Have you reinserted the battery? And when did this issue first occur? 


Thank you.



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