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BlackBerry® Z10

New Member
Posts: 1
Registered: ‎02-13-2013
My Device: z10
My Carrier: koodo

brand new z10 wont turn on

jsut bought a z10 tonight had it not even 2 hrs it jsut shut off and now is completly dead and will not do a thing!!! any suggestions pleaseeee

Forums Veteran III
Posts: 3,804
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: brand new z10 wont turn on


See the section: To reset a BlackBerry Z10 smartphone

You may have to take it to the store if this doesn't work.  Of course try a battery pull too.


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