Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Z10

Reply
New Member
Posts: 1
Registered: ‎02-13-2013
My Device: z10
My Carrier: koodo

brand new z10 wont turn on

jsut bought a z10 tonight had it not even 2 hrs it jsut shut off and now is completly dead and will not do a thing!!! any suggestions pleaseeee

Forums Veteran III
Posts: 3,802
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: brand new z10 wont turn on

http://helpblog.blackberry.com/2013/02/restart-blackberry-z10/

See the section: To reset a BlackBerry Z10 smartphone

You may have to take it to the store if this doesn't work.  Of course try a battery pull too.

 

________________________________________________________________
Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution!
Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!
________________________________________________________________