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BlackBerry® Z10


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New Contributor
Posts: 5
Registered: ‎10-19-2013
My Device: Blackberry Z10
My Carrier: bell

browser seems to lock a you tube page

I played one youtube video correctly, then I went to play the next. I was not holding the device and the player just stopped. I started another. Again only a few bars of the music played and it stopped.

 

I opened the browser and tried to restart the song (classical music on you tube), and the start button could not be pressed. I slide to see the tabs and there is an X button, but the tabs would not close. Is you-tube restricting me because I am not watching the ads or have I inadvertently locked something? 

 

I tried getting to these with the you-tube app but the message came up that it was taking too long to load. I am on a wi-fi.

Elite II
Posts: 8,981
Registered: ‎01-05-2009
My Device: BlackBerry PRIV
My Carrier: Rogers

Re: browser seems to lock a you tube page

Step 1, remove your battery while your phone is powered on then replace it. Step 2, get as close to your wireless router as possible while streaming media. And to answer your question, no you're not being restricted for not watching ads and no, you haven't locked anything.


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New Contributor
Posts: 5
Registered: ‎10-19-2013
My Device: Blackberry Z10
My Carrier: bell

Re: browser seems to lock a you tube page

thanks for the reply. Removing the battery seems extreme. I just replaced my earlier blackberry because it was hanging and I had to reboot too often. The second piece of advice would say to me that you-tube e.g. while in my car would be impossible. Streaming is too slow I guess. I am only listening to music so I will try and find these in a different medium, - thanks again.