05-11-2014 01:52 PM
I just bought a bbz10 cause it seemed like a cool phone. I fell in love with it since the day i got it untill last night when i clicked the browser app and it didnt open, the brower app icon just blinked but it didnt launch. same with youtube and weather. also it is no connecting to my saved wifi. it doesnt even show the available wifi networks!! i regret buyning this thing!
05-11-2014 05:00 PM
Hi and Welcome to the Community!
Anytime random strange behavior or sluggishness shows up, the first thing to try is a proper reboot:
See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
05-11-2014 06:12 PM - edited 05-11-2014 06:14 PM
Please clarify. Are you able to use the browser via any means? You keep saying WiFi, but nothing about your carrier data plan. Can you clarify if it works via either?
Is there anything that happened just before this behavior started? An update? Any new app? Anything at all? Think carefully...the tiniest thing could be causal. If you can think of something, attempt to undo it.
Are you perhaps on BES/Enterprise? If so, you should also check with your BES admins...maybe they put some sort of restriction in place and didn't tell you.
05-11-2014 06:21 PM
i have data on my phone but when i turn it off and attempt to connect to wifi it doesnt work. the browser doesnt work in both cases though, even if im using the data it still does not launch. I can only use the data on my phone, it doesnt even connect to my saved wifi so thats out of the question.
i dont know what triggered this. it was working fine till last night. i didnt install any new apps since a couple weeks.
05-11-2014 08:10 PM