Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Z10

Reply
New Contributor
Posts: 4
Registered: ‎08-04-2013
My Device: Q10
My Carrier: WIND Mobile

Re: bug list/feature observations for BB10 on Z10

I would like to edit this post by saying it was a problem specific to my Q10. I got the phone exchanged for a new Q10 and I no longer have this problem. Cheers! Smiley Very Happy
Contributor
Posts: 16
Registered: ‎03-24-2010
My Device: BlackBerry Bold 9700
My Carrier: Vodafone UK

Re: bug list/feature observations for BB10 on Z10

Yes, this is super annoying. However, I have found a better alternative to rebooting the phone. When you realise you don't have the functionality of the dialpad to end the call, do a quick swipe from the bottom and you'll end up with the minimised Phone active frame on your home screen, then quickly tap the "X" at the bottom right corner of the minimised Phone frame, which will close the Phone application. Then quickly tap the Phone application on the bottom left corner of your screen to launch it again and you should have your End button working now.

 

This sounds quite cumbersome, but is actually pretty fast to implement in real life with couple of swipes. It's a lame, but a practical solution to a very annoying bug, until they fix it, after maybe one year!

Contributor
Posts: 13
Registered: ‎10-08-2013
My Device: Z10
My Carrier: Vodafone

Re: bug list/feature observations for BB10 on Z10

WhatsApp: no notifications when new chat text messages are coming in. It shows in the HUB, but no sound and no vibration is happening when someone text me. Already deleted and reinstalled the App, but it doesn't matter.

 

My contacts already are angry why I do not reply and I have to tell them that I did not know they wrote me.

 

Cu, Torben

Posts: 94,255
Likes: 24,337
Solutions: 6,331
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: bug list/feature observations for BB10 on Z10


thadler wrote:

WhatsApp: no notifications when new chat text messages are coming in. It shows in the HUB, but no sound and no vibration is happening when someone text me. Already deleted and reinstalled the App, but it doesn't matter.


In your Settings > Notifications, do you find the setting for WhatsApp sound and vibrate etc?

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Contributor
Posts: 13
Registered: ‎10-08-2013
My Device: Z10
My Carrier: Vodafone

Re: bug list/feature observations for BB10 on Z10

[ Edited ]

jap, I find teh settings, all are active, but in the HUB in the WhatsApp section, there is nothing. It is plain empty. And so no notifications are coming up as long as in the HUB nothing happens there.  But within the App WhatsApp, I have running chats with my wife and a friend...

 

btw. I got the latest Build and Software of my Z10. Updated via LINK, usb attached Z10 prior any config at the time I got it fresh new just some days ago.

 

Cu, TOrben

Posts: 94,255
Likes: 24,337
Solutions: 6,331
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: bug list/feature observations for BB10 on Z10

What is your Operating System loaded to your device?
From the main screen, swipe down from the top black bezel to Settings > About... what is the OS Version listed there?


>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Contributor
Posts: 13
Registered: ‎10-08-2013
My Device: Z10
My Carrier: Vodafone

Re: bug list/feature observations for BB10 on Z10

Software: 10.1.0.4181

OS: 10.1.0.4633

 

Cu, Torben

Posts: 94,255
Likes: 24,337
Solutions: 6,331
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: bug list/feature observations for BB10 on Z10

I've heard too many users say that OS release is buggy on notifications.

 

There are higher official releases if you want to upgrade manually.

 

Try 10.1.0.4687

 

Upgrading OS10 devices using Autoloader

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Contributor
Posts: 13
Registered: ‎10-08-2013
My Device: Z10
My Carrier: Vodafone

Re: bug list/feature observations for BB10 on Z10

Thanx a lot, will try it. I guess as a It Sysadmin with some years of experience and "tweaking" Android smarts and older Blackberrys, this one will give me no headache.   Hope my Apps are better supported by this latest BB OS release.

 

 

Cu, Torben

Contributor
Posts: 13
Registered: ‎10-08-2013
My Device: Z10
My Carrier: Vodafone

Re: bug list/feature observations for BB10 on Z10

That update has solved my problem. Now whatsapp notifications are comming in just right!

 

Cu, Torben