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BlackBerry® Z10

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New Contributor
Posts: 3
Registered: ‎12-20-2013
My Device: z10
My Carrier: airtel

camera cant be started z10

I bought a new z10 I updated it to 10.2 when ever I try to open the camera I am getting an error camera cant be started I restrated my phone I tried remiving battery but it worked only for some time and the problem is back now please help me out
Forums Advisor III
Posts: 1,177
Registered: ‎01-23-2009
My Device: Samsung Galaxy S2, Samsung Galaxy S3, Samsung Galaxy Note 4, BlackBerry Torch 9800, BlackBerry Z10, Blackberry Z30, BlackBerry Priv
My Carrier: Fido

Re: camera cant be started z10

What exactly is your OS?

also, you may wanna check what apps you have that are using the camera. 

New Contributor
Posts: 3
Registered: ‎12-20-2013
My Device: z10
My Carrier: airtel

Re: camera cant be started z10

Its 10.2.0.424 I have no other apps which uses the camera
Forums Advisor III
Posts: 1,177
Registered: ‎01-23-2009
My Device: Samsung Galaxy S2, Samsung Galaxy S3, Samsung Galaxy Note 4, BlackBerry Torch 9800, BlackBerry Z10, Blackberry Z30, BlackBerry Priv
My Carrier: Fido

Re: camera cant be started z10


prny96 wrote:
Its 10.2.0.424 I have no other apps which uses the camera

Please check under Settings > Security and Privacy > Aplication Permissions > Permissions > Camera.

You`ll have a list of apps and next to them you`ll which one has access to your camera by being marked "Allowed" or "Denied". Open that app and turn OFF the access to camera. In some cases, you may need to reboot the phone