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BlackBerry® Z10

New Contributor
Posts: 3
Registered: ‎06-03-2013
My Device: Z10
My Carrier: verizon

can't download apps

My Z10 doesn't offer a download button on any of the apps. Next to the 'reviews' and 'details' button is where the 'download' button is normally located. Anyone know why it's doing this?

Posts: 94,255
Likes: 24,337
Solutions: 6,331
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: can't download apps

Please look at your Settings (from the homescreen, swipe down from the top bezel) then to BlackBerryID.

Is that setup correctly?


Also to Settings > BlackBerry Payment Options must be completed.

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New Contributor
Posts: 3
Registered: ‎06-03-2013
My Device: Z10
My Carrier: verizon

Re: can't download apps

Thanks, I will try and post the results by tomorrow.