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BlackBerry® Z10

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New Member
Posts: 1
Registered: ‎02-23-2013
My Device: BB10
My Carrier: Telkomsel

cannot repair due of error: (null)

Hi,

 

I just trying to restore my backup from blackberry link in apple mac, but suddenly it give me error "cannot repair due of error: (null)".

 

I have been trying to turn on/off the device, but it seems can't help. The screen is blank

 

Any advices are appreciated.

 

Thanks you

New Member
Posts: 1
Registered: ‎02-24-2013
My Device: Z10 - Broken
My Carrier: STC

Re: cannot repair due of error: (null)

Hello,

 

I am having the same problem. I even tried restoring to factory setting through a windows machine but still nothing, as if it was bricked I am affriad.

 

If you find a solution please update. Thanks!

Retired
Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: cannot repair due of error: (null)

Hey edykho,

Welcome to the BlackBerry Support Community Forums.

 

Thanks for the question.

 

Were you trying to migrate data from a BlackBerry 7 smartphone to your new BlackBerry Z10?

 

Or was this a BlackBerry 10 backup file?

 

I look forward to your reply.  Cheers.


-ViciousFerret


 


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Visitor
Posts: 1
Registered: ‎02-24-2013
My Device: z10
My Carrier: qtel

Re: cannot repair due of error: (null)

For me, i have the same problem, i was trying to restart it to its original settings, because none of the applications were working, and now i received this message, its so frustrating... need help soon.. thank you
New Contributor
Posts: 4
Registered: ‎03-18-2013
My Device: BB z10
My Carrier: Claro

Re: cannot repair due of error: (null)

"Were you trying to migrate data from a BlackBerry 7 smartphone to your new BlackBerry Z10?"
This happend to me! What should i do?
Highlighted
Visitor
Posts: 1
Registered: ‎03-20-2013
My Device: Z10
My Carrier: who cares... i bought it free of any carrier plan !

Re: cannot repair due of error: (null)

[ Edited ]

Hi everyone ;-)

 

Same Here !

 

Bought it yesterday (unlocked and without any carrier plan)...

 

After few hours testing i wanted it "clean" and "new as out of the box"

 

I tried to do it from BBLink on my Mac and since then i have a 600 euros brick on my Desk... !

 

Already almost spent the night trying to solve the problem. Still not working Smiley Sad

 

So i decided to give up.

 

Thank you RIM/BlackBerry for convincing me keeping my pair of iPhone 5... (by the way on this one you can sync more than 30 days of your life).

Antoine (from Paris)

 

EDIT : But what worries me most is after many weeks (4 at least) knowing this issue, no one came with a serious and reliable answer yet !

New Member
Posts: 1
Registered: ‎05-20-2013
My Device: z10
My Carrier: 61712992

Re: cannot repair due of error: (null)

Same issue here! Are there any solutions?