04-19-2014 05:30 AM
cna't reload Because i have password on my device
aftar the BB10-0015 error nothing can help me to reload my device
i'm use SIC and autoloader and Link
nothing help me
04-19-2014 09:00 AM
Just turn the device off. whilst connected to the PC. Then turn it on, the BlackBerry Link wil ask you if you want to reload your OS.
This will reload the OS, and wipe ALL Data off as well.