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BlackBerry® Z10

New Contributor
Posts: 8
Registered: ‎06-06-2011
My Device: curve 9300
My Carrier: tmobile

cracked screen

I am shocked that a barely cracked screen renders the touch screen inoperable. I had the misfortune last night of someone elses keys falling in my TSA tray at Ohare - and didn't realize that they cracked my screen. Small but now it doesn't work AT ALL. I have the blackberry screen protector, as well as the hard case. Small puncture apparently from keys falling in the tray from 2 feet up. REALLY???? BB?


I went to Tmobile - and I have the insurance but it's $150 deductible and I need my phone fixed before this weekend when I have yet another business trip. I'm really wondering about this new generation. I never had any problems with my 9810, 9300 which bounced frequently and always were functional....


Is there some way to work around the screen not functioning. Interesting - my blue tooth still works with my car. Hands free...no touch needed. Any other emergency tips to answer calls when I'm not in my car?




Posts: 6,152
Registered: ‎07-05-2012
My Device: Playbook, Dev Alpha C, Z10 LE, Z30
My Carrier: Orange

Re: cracked screen

No practical way, no.


A replacement screen is around the price of your deductible so I would go for the insurance.

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