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BlackBerry® Z10

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New Contributor
Posts: 4
Registered: ‎02-29-2012
My Device: Torch 9800
My Carrier: Bell

device switch

Recently switched from torch 9800 to z10. The store did a transfer of my contacts, but they all did not transfer. I traded that phone in for a credit, so I no longer have it. I did a back up before I went to store. How can I transfer the info from back up) mostly just contacts and calendar) to my new z10?
Thanx
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Contributor
Posts: 13
Registered: ‎08-27-2013
My Device: 9900
My Carrier: Vodacom Mozambique

Re: device switch

Hi 

First you need to have blackberry desktop manager if you dont have make download on official page blackberry

Second

 

Connect you hold mobile in and select option to divice switch make back up all information you need

 

End when the application finish She is going said to connect you new divice and you can transfer all information you need on you mobile 

New Contributor
Posts: 4
Registered: ‎02-29-2012
My Device: Torch 9800
My Carrier: Bell

Re: device switch

I do not have my old phone. All I have is a back up on my computer
Posts: 94,479
Likes: 24,392
Solutions: 6,349
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: device switch

You can use the old backup, When you select the RESTORE, scroll down to the "use Legacy Device backup" and select the one you want.

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