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BlackBerry® Z10

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Visitor
Posts: 1
Registered: ‎05-23-2013
My Device: Z10
My Carrier: Bell

e mails

I am not receiving e mails on my Z10, but I can send. All other functions work.....help !!

Retired
Posts: 2,283
Registered: ‎09-09-2010
My Device: BlackBerry Z10 Smartphone

Re: e mails

Hey brayden1,

Welcome to the BlackBerry® Support Community Forums.

 

To better assist you with this issue , what type of email account do you have setup with the BlackBerry Z10 smartphone? Do you receive an error message when attempting to send email?

 

Thank you.

-HB

 

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New Member
Posts: 920
Registered: ‎04-01-2009
My Device: Z10 10.2.1.3247
My Carrier: T-Mo USA

Re: e mails

Brayden, is your email a POP or IMAP by any chance.  I have your exact issue.  When you set the account up, and the device did a "check" to see if your settings were correct, did it pass?  Did you get a few emails, then it failed?  If so, I was given an explanation by BBerry.  But since I have the same problem, I went over to the K9 app (BBerry site, free).  Emails do not appear on the HUB, but notifications do.