03-14-2013 11:02 PM
hi, since i have done the update of bb10 os to 10.0.10.648 i am having problems receiving e-mails as emails incoming stops and i have reboot z10 order to get the things working agian? this is happening 2-3times a day. I am not using Enterprise and just individual email setup before the update all was ok no such problem at all on e-mail matters.
pls can someone help.
03-14-2013 11:42 PM
When the install went in, its possible it was disturbed and there are some OS files that are not installed properly.
Re-install the OS, and most likely the phone should be okay. You can re-instal using the Link software.