Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Z10


Thank you for visiting the BlackBerry Support Community Forums.

BlackBerry will be closing the BlackBerry Support Community Forums Device Forums on April 1st (Developers, see below)

BlackBerry remains committed to providing excellent customer support to our customers. We are delighted to direct you to the CrackBerry Forums, a well-established and thorough support channel, for continued BlackBerry support. Please visit http://forums.crackberry.com or http://crackberry.com/ask. You can also continue to visit BlackBerry Support or the BlackBerry Knowledge Base for official support options available for your BlackBerry Smartphone.

"When we launched CrackBerry.com 10 years ago, we set out to make it a fun and useful destination where BlackBerry Smartphone owners could share their excitement and learn to unleash the full potential of their BlackBerry. A decade later, the CrackBerry community is as active and passionate as ever and I know our knowledgeable members and volunteers will be excited to welcome and assist more BlackBerry owners with their questions."

- Kevin Michaluk, Founder, CrackBerry.com

Developers, for more information about the BlackBerry Developer Community please review Join the Conversation on the BlackBerry Developer Community Forums found on Inside BlackBerry.


Reply
New Contributor
Posts: 9
Registered: ‎02-13-2013
My Device: z10
My Carrier: Umniah

email was working perfectly before the software update

[ Edited ]

my email was working perfectly before the software update.. now it doesn't send... it's not simply a configuration issue... it's an Issue with BB's latest software update

Trusted Contributor
Posts: 166
Registered: ‎02-14-2013
My Device: Z10
My Carrier: Rogefs

Re: Z10 encoding issue in outgoing email

I agree. I run my own business in fact two business and I cannot be sending emails out from some half **bleep** address how professional does that look. Everything has worked perfect for 10 years and then I bought this piece of **bleep** called a Z10 and it even worked on it until the OS update.
Trusted Contributor
Posts: 166
Registered: ‎02-14-2013
My Device: Z10
My Carrier: Rogefs

Re: Z10 encoding issue in outgoing email

I just setup my email account on my Playbook it took a few seconds and I am up and going. What is BlackBerry doing doing that they could screw up something as important as mail.

Highlighted
Trusted Contributor
Posts: 121
Registered: ‎12-12-2011
My Device: playbook
My Carrier: vodafone

Re: email was working perfectly before the software update

I feel sorry for you guys. Nothing wrong here with email. Works great
New Contributor
Posts: 9
Registered: ‎05-06-2011
My Device: Z10 / Playbook 32G
My Carrier: Fido - Rogers

Re: email was working perfectly before the software update

Same problem here - from what I can determine, the problem seems to have started after software update. Service provider is Fido/Rogers, business email hosted with GoDaddy (smtp). Everything was fine initially, no reports of garbled emails.   

 

Blackberry has to get on this ASAP - I use my Z10 for my business and as of now, most recipients get html-laden garbage emails from me.  Some don't however - in some cases, the same email with multiple recipients have been received intact by one recipient, corrupted with html code and oddly-placed symbols by the other recipient.  I have yet to find a common factor as to who gets it clean and who doesn't.  Bottom line for now is, as much as I hate to say it, my Z10 has now become an expensive, useless brick.  Smiley Sad Support and assistance from Fido/Rogers has been futile so far...

 

Looking for any ideas...