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BlackBerry® Z10

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New Contributor
Posts: 3
Registered: ‎02-15-2013
My Device: Z10
My Carrier: Telus

emails are greatly delayed

We use active sync for our mail and a user this morning could not send or receive emails while on Telus network.

As soon as they where in Wifi range the emails Sync'd. Anybody else have this issue? 

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Forums Advisor III
Posts: 1,391
Registered: ‎02-28-2009
My Device: Torch, Bold, Play Book, and Bluetooth HS-700
My Carrier: BELL

Re: emails are greatly delayed

While on the mobile network the phone will poll for emails usually every 1 to 2 minutes. This is what I observed about my phone. The carrier I use is BELL. 

 

 

 

Jerry G.