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BlackBerry® Z10

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New Contributor
Posts: 8
Registered: ‎06-18-2013
My Device: Z 10
My Carrier: AT&T
Accepted Solution

facebook news feed

My Z10 is 2 days old and the Facebook feed is no longer working. I understand that it is a server problem. Please help!
New Contributor
Posts: 8
Registered: ‎06-18-2013
My Device: Z 10
My Carrier: AT&T

Re: facebook news feed

This is very disappointing. I love the phone.
Posts: 94,250
Likes: 24,335
Solutions: 6,331
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: facebook news feed

Why have you solved you own post?

 

Facebook is working here.

 

Try this...

  1. in your Settings > Accounts.
  2. Delete the Facebook account
  3. touch the top edge power button and RESTART the device.
  4. Setup your Facebook again.
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New Contributor
Posts: 8
Registered: ‎06-18-2013
My Device: Z 10
My Carrier: AT&T

Re: facebook news feed

Sorry. Still have same problem.
Posts: 94,250
Likes: 24,335
Solutions: 6,331
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: facebook news feed

Did you do what I suggested above?

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
Posts: 8
Registered: ‎06-18-2013
My Device: Z 10
My Carrier: AT&T

Re: facebook news feed

Yes. I talked to tech support. It is a server problem between Facebook and BlackBerry. "Different languages." Thank you for following up.
Posts: 94,250
Likes: 24,335
Solutions: 6,331
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: facebook news feed

Oh wow, what language?

 

Mine is still working today, and haven't seen others reporting the issue (not to say yours is not working!).

 

 

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
Posts: 8
Registered: ‎06-18-2013
My Device: Z 10
My Carrier: AT&T

Re: facebook news feed

I meant that as an expression. Amanda in tech support said it's as if my phone speaks English and the Facebook server French. Any other suggestions? We deleted the app and reinstalled it but the problem persists.
New Contributor
Posts: 8
Registered: ‎06-18-2013
My Device: Z 10
My Carrier: AT&T

Re: facebook news feed

My Z10 is only a few days old. The Facebook news feed worked fine when I first got the phone but now it doesn't operate. All other parts of the app are functioning.
New Contributor
Posts: 8
Registered: ‎06-18-2013
My Device: Z 10
My Carrier: AT&T

Re: facebook news feed

Maybe it's a faulty phone.