07-17-2014 09:04 AM
hello i have blackberry z10
when i tap on any app icon it opens for a sec and closes itself
when i connect the device to laptop the blackberry link says cannnot communicate with device its the 3rd time happened and i lost all my data
i have official bb10 software and havent installed any leaks on my device
07-19-2014 12:35 PM
Hi and Welcome to the Community!
Anytime random strange behavior or sluggishness shows up, the first thing to try is a proper reboot:
See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.