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BlackBerry® Z10

New Member
Posts: 1
Registered: ‎06-17-2013
My Device: BlackBerry Z10
My Carrier: Swisscom

handsfree connection with BB Z10 not possibly

I have a new Renault Koleos with handsfree and i dont can use this with my BB Z10!

The call aborted always on the handsfree and continued on the Z10


The music and phone number stream is absolutli perfect!  

Where is the problem? Where is an update? It is very important that can work

with the handsfree for business!

Forums Advisor II
Posts: 920
Registered: ‎04-01-2009
My Device: Z10
My Carrier: T-Mo USA

Re: handsfree connection with BB Z10 not possibly

The first thing you need to do is go on the Renault web site and see if it lists the Z10 as compatible with your car.  I have read several complaints about Renault and the Z10.  Some say the phone worked in 10.0 but not after an upgrade to 10.1.  You'll also find Android users complaining: for instance, with the upgrade to 4.2 Jellybean, many Renault owners are having issues.  I do not know which BT service Renault uses. 


Before I bought my Z10 I went on my car';s site and actually had to run my VIN# before it told me if I would be compatible.