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BlackBerry® Z10

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New Contributor
Posts: 9
Registered: ‎03-14-2013
My Device: BlackBerry - 10z
My Carrier: Mobily

help me to download WhatsApp

Hello someone help why I cannot download the WhatsApp it shows unavailable for this device I hate blackberry 10
Contributor
Posts: 16
Registered: ‎03-13-2013
My Device: z10
My Carrier: Mobilink

Re: help me to download WhatsApp .

[ Edited ]

Make Sure you have country support, from the 'supported country' drop down list here http://appworld.blackberry.com/webstore/content/2360

New Contributor
Posts: 9
Registered: ‎03-14-2013
My Device: BlackBerry - 10z
My Carrier: Mobily

Re: help me to download WhatsApp

[ Edited ]

Where I can found the supported country I try to open the link it shows the WhatsApp page and I cannot download I'm from Saudi arabia

Contributor
Posts: 16
Registered: ‎03-13-2013
My Device: z10
My Carrier: Mobilink

Re: help me to download WhatsApp

When you get to the whatsapp page, look to the middle of the screen ( right next to the app description area) You will see 3 links. Support for carriers, countrys and another one. 

 

I believe there is support for suadi arabia, but you might want to confirm. 

New Contributor
Posts: 9
Registered: ‎03-14-2013
My Device: Z10
My Carrier: 3 HONG KONG

Re: help me to download WhatsApp

Whats your OS ?

 

Contributor
Posts: 16
Registered: ‎03-13-2013
My Device: z10
My Carrier: Mobilink

Re: help me to download WhatsApp

does it have  to do with os even if the country is not mentioned in the 'support' list. ?

 

10.0.9.2372

 

update not available either from the settings

New Contributor
Posts: 9
Registered: ‎03-14-2013
My Device: Z10
My Carrier: 3 HONG KONG

Re: help me to download WhatsApp

need at least OS 10.0.10.648 to find WhatsApp on the app world.
Contributor
Posts: 16
Registered: ‎03-13-2013
My Device: z10
My Carrier: Mobilink

Re: help me to download WhatsApp

Ive tried updating through the device (says 'you have the latest os'), Also did a security wipe as well - no luck

 

Any thing left to try?

New Contributor
Posts: 9
Registered: ‎03-14-2013
My Device: BlackBerry - 10z
My Carrier: Mobily

Re: help me to download WhatsApp

OS 10.0.9.2372 how I can updated??

New Contributor
Posts: 9
Registered: ‎03-14-2013
My Device: Z10
My Carrier: 3 HONG KONG

Re: help me to download WhatsApp

Remember to backup your device before trying the below.

 

 

 

Try this:

 

 

  1. Disconnect the Z10 from your USB connection to the PC and close Link.
  2. Open the rear of the Z10 and remove the SIM card (not the media card).
  3. Open a PC browser(IE preffered) and reconnect the Z10 to your PC.
  4. In the PC browser, type in the URL: www.blackberry.com/upgrades
  5. Scroll down and click on Check for Upgrades. **If your Z10 is off at this point, now try pressing and holding the top edge power button for 10 seconds to power up the Z10, or to allow the desktop to recognize the Z10 is connected.
  6. If the Z10 is recognized, and there is an update available for you, you will be asked if you want to upgrade.
  7. Proceed with the upgrade, could take anywhere from one to two hours according to your device data, etc., and data speed.