Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Z10

New Contributor
Posts: 2
Registered: ‎05-07-2013
My Device: Blackberry z10
My Carrier: verizon

help !!

I just bought a new Z10 and a new computer. I installed Outlook 2013 on the new computer and all the e-mails and folders were downloaded properly.  However, calendar didn't transfer nor did contacts.  Geek squad helped move calendar and contacts over to Outlook.  I installed Blackberry Link and thought that I could "sync" my contacts and calendar from outlook.  However, everything I have tried has failed !! Any suggestions? 

Trusted Contributor
Posts: 232
Registered: ‎11-19-2010
My Device: Z10, Playbook

Re: help !!

There are many threads here on sync with outlook. Just enter 'outlook' in the search box

Posts: 95,156
Likes: 24,498
Solutions: 6,377
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: help !!

[ Edited ]

How to transfer files to and from the BlackBerry PlayBook tablet and BlackBerry 10 smartphone 



Using Link to import Calendar & Contacts to Z10

1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
Posts: 2
Registered: ‎05-07-2013
My Device: Blackberry z10
My Carrier: verizon

Re: help !!

Unfortunately, I have installed Blackbery Link and, when I get to the prompt that says "import calendar and contact", I get a message that says "Blackberry Link has not detected a Microsoft Outlook profile that has local contacts and appointments" and therefore they is nothing to be transferred.  Yet I am using Microsoft Outlook 2013 and I have both a calendar and contacts.  What do I do next?