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BlackBerry® Z10

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New Contributor
Posts: 6
Registered: ‎02-25-2014
My Device: z10 stl100-1 regional middle east
My Carrier: ufone

how to unistaall os 10.2.1.537

hi all i bought bb z10slt 100-1 but whn i upgrade it to 10.2 so now its having charging issue will you please tell me how to realod the old os version plz..

Guru II
Posts: 21,521
Registered: ‎04-01-2008
My Device: BlackBerry PRIV; BlackBerry Z30, Z10 and Q10 w/OS 10.3.2.2639; PlayBook w/OS 2.1.0.1917
My Carrier: AT&T

Re: how to unistaall os 10.2.1.537

Can you elaborate? We may be able to find a solution without downgrading.

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New Contributor
Posts: 6
Registered: ‎02-25-2014
My Device: z10 stl100-1 regional middle east
My Carrier: ufone

Re: how to unistaall os 10.2.1.537

yes when i go the z10 till that tym charging and handset performance was fine but when i did secuty wipe so now when ever i am connecting charger so after 10 minuts it shows 100% charge but hardly its goes for 5 hours and batry comes to 10% yesterday i have downloaded os 10.0.10.261 is this version is downgradable on my bb z10 slt100-1 as when i purchased handset at that time it was 10.0.9 bundle

 

please help in this regards

more over guide if there is any other os for z10

New Contributor
Posts: 6
Registered: ‎02-25-2014
My Device: z10 stl100-1 regional middle east
My Carrier: ufone

Re: how to unistaall os 10.2.1.537

one thing more i want  to mention that before its batry timing was about 2 days but after securty wipe this problum occures.

Guru II
Posts: 21,521
Registered: ‎04-01-2008
My Device: BlackBerry PRIV; BlackBerry Z30, Z10 and Q10 w/OS 10.3.2.2639; PlayBook w/OS 2.1.0.1917
My Carrier: AT&T

Re: how to unistaall os 10.2.1.537

You can install any version you want by following the instructions here:

http://supportforums.blackberry.com/t5/BlackBerry-10-OS-Device-Software/Upgrading-OS10-devices-using...

--------------------------------------------------------------------------------
1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!
New Contributor
Posts: 6
Registered: ‎02-25-2014
My Device: z10 stl100-1 regional middle east
My Carrier: ufone

Re: how to unistaall os 10.2.1.537

will you please tell me i should go for which version?

 

New Contributor
Posts: 6
Registered: ‎02-25-2014
My Device: z10 stl100-1 regional middle east
My Carrier: ufone

Re: how to unistaall os 10.2.1.537

as i am new user of blackberry so don,t have any idea?

Guru II
Posts: 21,521
Registered: ‎04-01-2008
My Device: BlackBerry PRIV; BlackBerry Z30, Z10 and Q10 w/OS 10.3.2.2639; PlayBook w/OS 2.1.0.1917
My Carrier: AT&T

Re: how to unistaall os 10.2.1.537

Use whichever version was working for you.

Before you do that, though, it almost sounds like it is just a battery meter problem. Try removing the battery for about 60-90 minutes and then reinsert the battery. You might need to try that a couple of times. See if that resets the battery meter.

--------------------------------------------------------------------------------
1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!
Highlighted
New Contributor
Posts: 6
Registered: ‎02-25-2014
My Device: z10 stl100-1 regional middle east
My Carrier: ufone

Re: how to unistaall os 10.2.1.537

thanks i will try and reply accordingly.