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BlackBerry® Z10

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New Member
Posts: 1
Registered: ‎08-22-2014
My Device: blackberry z10 model: RFG81UW
My Carrier: alfa

i cannot access my z10

i have restart my z10 then its on but i cannot access any app include settings to wipe .. please i need an urgent reply to solve the problem or if any other way to wipe my z10 without accessing apps 

Forums Veteran I
Posts: 1,896
Registered: ‎12-23-2013
My Device: Z30, Z10
My Carrier: Vodacom

Re: i cannot access my z10


add2oud wrote:

i have restart my z10 then its on but i cannot access any app include settings to wipe .. please i need an urgent reply to solve the problem or if any other way to wipe my z10 without accessing apps 


Connect to a pc, via Link software backup contacts and settings then 'Reload Device Software' on the pc tab.