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BlackBerry® Z10

New Member
Posts: 1
Registered: ‎05-13-2013
My Device: Z10
My Carrier: T-Mobile

iPhones picturesin text messages?

Our kids sent us a picture yesterday that they had taken with an iPhone. The three of us got the text message with "download now" button. When we pushed the download button, each of the htree of, who use Z10s running the 10.1 T-Mobile update, got a message of "General Problems", and no picture. We each had prevoiusly had received iPhone picutres and movies just fine. Could this be due to the update, or is there another reason?

Posts: 2,372
Registered: ‎07-13-2009
My Device: BlackBerry Z10 smartphone

Re: iPhones picturesin text messages?

Hello CherokeeMarty,

Welcome to the BlackBerry Support Community.


We suggest that you contact your mobile service provider to investigate this MMS issue for you.


Thank you.



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Forums Advisor II
Posts: 920
Registered: ‎04-01-2009
My Device: Z10
My Carrier: T-Mo USA

Re: iPhones picturesin text messages?

[ Edited ]

I'm on T-Mo running the same OS !0.1 and am receiving pictures from my son's iPhone (on at&t) without issue.  Perhaps there was a send issue?

Guru III
Posts: 32,244
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry DTEK60, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

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Re: iPhones picturesin text messages?

ios dont use a unique name for jpg and always use photo.jpg, possible the phone cant recieve too many with same name


outlook will no longer show them after 100 times unless you delete the temp cache




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