03-23-2013 08:38 AM
While i was doing security wipe i interrupted, now it appears on the screen "USB needs to concect with PC" i did it and tried to download last software through bb link, but is the same situation. I can not turned it on. pls help
03-23-2013 09:32 AM
03-24-2013 07:33 AM
Welcome to the support community!
To fix this issue, could you please try doing the workaround steps in this KB article to try to reload your BlackBerry Device Software? "BlackBerry 10 smartphone does not boot and displays a Phone with USB icon after an interrupted Security Wipe" KB33480
Let me know if that helps
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