Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Z10

Reply
Contributor
Posts: 30
Registered: ‎06-09-2013
My Device: z10
My Carrier: warid

issue with backup at z 10

I backuped the data of my z10 via BlackBerry link. But as I restore the data. During the process my z10 automatically restarts and restoring doesnt occurs.. plz help
Forums Veteran I
Posts: 1,810
Registered: ‎07-01-2013
My Device: BlackBerry Passport SIlver Edition (OS10.3.2876)
My Carrier: Movilnet

Re: issue with backup at z 10

Hey friend Fari.

 

I mention that when you restore a backup of your information the team tends to restart in some cases this information to synchronize with your computer.

 

I've done it but I actually succeeded in restoring my information.

 

Note: While restuara disconnect your blackberry information mienstras not do their process.

Try it again. Luck

 

Regards.

 

Kudos **Do not forget to give those people who help and advise you regarding your questions, as well give the answer like**

@ gutijose14


BBM Channels  PIN: C0007093A
Do not forget to give LIKE   Like Those people who help you and advise you about your doubts. Accept as Solution
Highlighted
Contributor
Posts: 30
Registered: ‎06-09-2013
My Device: z10
My Carrier: warid

Re: issue with backup at z 10

Disconnect how?